Urgent stabilisation
Something is broken between your systems. We will find it and fix it.
When an integration fails and nobody can tell you why, you do not need a new project. You need someone senior to diagnose it properly and stabilise it, quickly.
- Automation failing silently
- Records dropping between systems
- No one owns the problem
- Stabilised and monitored
- Root cause documented
- A plan you can act on
Integration Rescue is the urgent case within our modernization and rescue work. If the problem is not urgent — a legacy application, accumulated technical debt, or a system that needs rebuilding rather than repairing — start there instead.
Signs you need a rescue
If more than one of these is familiar, we should talk.
Automation that fails quietly
Jobs that used to run now stall, skip, or finish with errors nobody notices until something downstream is wrong.
Data that does not arrive
Records drop between systems, totals stop reconciling, and teams quietly patch the gaps by hand every week.
Blame with no owner
Your team, the vendor and the implementation partner each point elsewhere. The problem lives in the space none of them own.
Instability after go-live
The implementation technically went live, but it has been fragile and unpredictable ever since.
A black-box integration
Something critical was built by someone who has gone, and nobody fully understands how it works any more.
Manual workarounds everywhere
The system only works because people spend hours each week holding it together.
The rescue process
Four steps. Senior hands throughout.
Assess
A senior engineer traces the failure end to end and isolates the actual root cause rather than the symptom that was reported.
Stabilise
Get the system back to reliable operation, prioritising whatever is actively hurting the business right now.
Document
A clear, plain-language account of what failed, what changed, and how the system works now — usable by both business and technical readers.
Prevent
Leave behind monitoring and a plan so the same class of failure does not return unnoticed.
Why senior matters
Senior technical ownership from the first hour.
A failing production system is the wrong place to learn on the job. The person who assesses the failure is the person who fixes it — someone fluent in both the business process and the technical architecture underneath it.
That is why most rescues start producing answers in days rather than months, and why the answer is sometimes smaller and cheaper than the rebuild you were bracing for.
How we deliverA clear diagnosis
The real root cause, in language both business and technical teams can act on.
A stabilised system
Back to reliable operation, with the active damage stopped.
A decision you can defend
What to monitor, what to harden, and what — if anything — is genuinely worth rebuilding.
Tell us what is failing.
Describe the systems involved and what is going wrong. A senior engineer will read it and respond — no sales floor in between. Mark it urgent in the form if it is actively affecting operations.